Welcome

Hi, I’m Amy! I’m a freelance UX designer, specializing in user research. I can help you figure out what your website visitors want, need, and expect, and how you can offer that.

Here are the services I offer:

    • Interviewing
      • In-depth interviews to find out what’s important to your audience
    • Usability testing
      • Guided exercises with users to identify what about your website is confusing, frustrating, or delighting them
    • Assistance with writing customer surveys and reporting findings
      • Figuring out what questions to ask, how to ask them, and what the answers can tell you
    • Copywriting, editing, or proofreading
      • Helping as much, or as little, as you need to deliver your message
    • Small web design changes
      • Freshening up, but not completely overhauling, your current website
    • Recommendations for larger changes or complete redesigns

 

A little about me:

I’m a graduate of General Assembly’s User Experience Design program, as well as Code Louisville’s front end web development program.

Before that, I was a journalist and editor at Louisville Magazine, then and editor and research project manager at TechRepublic and Tech Pro Research. Now I use the interviewing and research skills to help create more enjoyable, more efficient experiences on the web.

In my non-working life, I’m a cat mom, runner, yogi, and sparkling water enthusiast.